FAQs

You can schedule an appointment 24/7 365 days out through our online booking system, you can also call our front desk during normal business hours.
When you arrive to the barbershop check in with our front desk or service provider and we will be with you as soon as possible.
Yes! We absolutely take walk ins, we mainly work off appointments but can certainly accommodate you with any first available barber, if there is nothing available at the moment that you walk in then we can set you up to come back the same day at our earliest available opening.
We understand life happens, if you happen find yourself in a situation where you’re going to be late, please communicate with us by phone, email or text. Phone is the best option and you can reach us at (832) 974-4986. Failure to do so will result in a “no-show” fee. We will try our best to reschedule, or accommodate you. Keep in mind that your service time may be shortened or altered in order to respect the appointment after yours.
If we have contacted you and you do not show up to your appointment we will wait the 5 minute grace period, after this grace period ends you will be marked as a “no-show’ in our appointment system and be charged a fee. Repeat “no-shows” may result in inability to schedule future appointments and only walk-in.
As stated in our online booking system, we will only hold your card in case of a no call no show. If you are not present at the time of your appointment, our front desk will attempt to contact you & confirm that you are still coming or to see if we need to make an accommodation. It is important to have accurate contact information. We have a 5 minute grace period, after this grace period is up, your appointment slot may be forfeited to accommodate someone else and you will be charged a “no-show” fee. You may also unlink a card at any time though our booking system or simply ask us to do so.
Yes! You can call the shop and we can gladly schedule you that way, our no show policies still apply.
If you are not satisfied with your haircut, please let a service provider, manager or front desk personnel know. We strive to provide the best service and haircut possible and we will work to provide a solution to your satisfaction.
You can always cancel or reschedule an appointment by contacting our front desk or your service provider.
This is a question we often get and there is no set answer. It all comes down to lifestyle, some come weekly, bi-weekly, monthly and some only when they have special events.
Absolutely! You can set recurring appointments with our front desk anytime, this way you don’t have to worry about setting them yourself. You can always opt out at anytime.
Yes we do cut children but to provide the best result possible, preferably from the ages of 4 and up or as long as they can sit on their own without a parent.
Our barbers are experienced in all hair textures.
It’s okay if you don’t know the terms or names of haircuts, or if you’re just not quite sure what you want, this is where our experienced barbers come in. During the initial consultation your barber will ask a series of questions and try to tailor your haircut to your needs as much as possible. Having some inspo pictures to reference can also help. Keep in mind not all hair is the same and end results may vary.
Please arrive at barbershop before your appointment time. For the best possible result, please make sure your hair is free of any dirt, debris or hair product. Also try to avoid coming in with bed head or hat hair. We understand sometimes you’re in a time crunch, we can always provide a hair wash at an additional fee.
This is entirely up to you, we respect your choice either way.
Our line of work depends heavily on our ability to stay healthy, if you are experiencing symptoms or feeling ill then we strongly suggest that you cancel or reschedule your appointment.
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